Terms and Conditions

Effective Date: [16-APR-2025

]
Website: https://patio-cooler.com
Business Location: United Arab Emirates

Please read these Terms and Conditions (“Terms”) carefully before using our website. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use the site.


1. About Us

Patio Cooler specializes in providing high-quality air coolers suitable for outdoor and indoor spaces. All products and services are promoted through our website patio-cooler.com, operated from the United Arab Emirates (UAE).


2. Use of the Website

  • You must be at least 18 years old to use this website.

  • You agree not to use this website for any unlawful or unauthorized purpose.

  • All content (text, images, logos, etc.) is the property of patio-cooler.com and may not be copied, reproduced, or redistributed without permission.


3. Product Information

We make every effort to ensure that product descriptions, images, and specifications are accurate. However, minor differences in color, design, or features may occur due to manufacturing updates or display settings.

If you have specific questions about a product, please contact us directly before making a decision.


4. Inquiries and Orders

Currently, purchases are inquiry-based. Customers must contact us through our website to request information, quotations, or availability.

Once your inquiry is received:

  • We may provide you with pricing, availability, and delivery details.

  • No order is final until explicitly confirmed by us in writing or via invoice.


5. Pricing and Payment

All prices (if listed) are in UAE Dirhams (AED) unless stated otherwise.

  • Pricing is subject to change without prior notice.

  • Full payment terms, if applicable, will be shared upon inquiry.

  • We may accept bank transfers, cash on delivery, or other secure payment methods depending on the agreement.


6. Delivery and Shipping

  • Delivery is available within the UAE.

  • Delivery timelines, charges, and areas served will be confirmed at the time of inquiry or order.

  • For bulk orders or special requests, please inquire in advance.


7. Warranty and Returns

Our air coolers may include a manufacturer warranty, which will be detailed at the time of order confirmation.

Returns or exchanges are handled on a case-by-case basis and are typically accepted only for defective or damaged products.
To request a return:

  • You must contact us within 3 days of delivery

  • The product must be unused and in original condition

We reserve the right to deny returns that do not meet these conditions.


8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
Our total liability in any case will not exceed the amount paid for the specific product in question.


9. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the United Arab Emirates. Any disputes will be subject to the exclusive jurisdiction of UAE courts.


10. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with the revised effective date. Your continued use of the website implies acceptance of these changes.


11. Contact Us

For any questions about these Terms, please reach out to us via our contact page:
Contact us

Outdoor Coolers – Outdoor AC – Abu Dhabi – Rentals – Sales